Privacy Policy

Privacy Policy

At Urban Chatur, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us. By accessing or using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect information to provide you with a seamless shopping experience and to improve our services. The types of information we may collect include:

• Personal Information: When you register an account, place an order, or subscribe to our newsletter, we may collect details such as your name, email address, phone number, shipping address, and payment information.
• Browsing Information: We collect data about how you interact with our website, including your IP address, browser type, device type, and browsing behavior.
• Cookies: We use cookies and similar tracking technologies to personalize your experience, enhance site functionality, and analyze website usage. You can adjust your browser settings to refuse cookies, but doing so may affect your experience on our site.
• Payment Information: We collect payment details such as card information and billing address, which are securely processed through trusted third-party payment gateways.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To process and fulfill your orders, manage returns and exchanges, and provide customer support.
• Personalization: To tailor your experience on our website, including showing you relevant products and offers.
• Marketing: To send promotional emails, special offers, and updates about new products or sales. You can opt out of these communications at any time by clicking “unsubscribe” in the emails.
• Improvement of Services: To improve the functionality of our website, analyze usage patterns, and enhance our products and services.
• Security and Fraud Prevention: To ensure the safety and security of our website and prevent fraudulent activities.

3. Sharing of Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers, such as payment gateways, delivery services, and email marketing platforms, to fulfill orders and provide services on our behalf.
• Legal Requirements: We may disclose your information if required by law or in response to valid legal requests by authorities (e.g., a court order).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity, but we will notify you of such changes.

4. Data Security

We take the security of your personal information seriously. We use industry-standard encryption and secure technologies to protect your data. However, please note that no method of online transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights and Choices

As a customer, you have the following rights regarding your personal information:

• Access and Correction: You can access and update your personal information by logging into your account or contacting our customer support team.
• Deletion: You may request the deletion of your personal data by contacting us. However, please note that we may retain certain information as required by law or for legitimate business purposes.
• Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails by clicking on the “unsubscribe” link at the bottom of any email. You may also manage your communication preferences through your account settings.

6. Third-Party Websites

Our website may contain links to third-party websites that are not operated or controlled by Urban Chatur. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of these websites before providing any personal information.

7. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from individuals under the age of 18. If you believe that we have inadvertently collected such information, please contact us immediately, and we will take steps to remove it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Urban Chatur Customer Support
Email: urbanchatur@gmail.com
Website: www.urbanchatur.com

The Urban Chatur website is operated and managed by Lide Fashion & Lifestyle Services Private Limited.

By using our website or making a purchase, you consent to the terms of this Privacy Policy. Thank you for choosing Urban Chatur!